FAQ
General Info
What is Levi ink?
Levi ink is a premium streetwear and custom DTF transfer brand based in the U.S., known for bold design and top-tier print quality.
Do you have a physical store?
We’re currently an online-only store, but we ship nationwide with fast turnaround.
How often do you drop new designs?
We release limited drops throughout the year. Follow us on Instagram or sign up for our newsletter to stay updated.
Are your products made in the USA?
Our designs and printing are done in-house in the U.S., using high-quality, globally sourced materials.
Do you offer wholesale or custom orders?
Yes! We offer wholesale pricing and custom DTF transfers. Reach out via our contact form for more info.
Shipping FAQs
How long does shipping take?
Orders typically ship within 2–4 business days. Delivery time depends on your location and selected shipping method.
Do you offer international shipping?
Currently, we only ship within the U.S., but we’re working on expanding soon.
Can I track my order?
Absolutely. Once your order ships, you’ll receive a tracking number via email.
What shipping carriers do you use?
We primarily use USPS and UPS to ensure reliable delivery nationwide.
Can I change my shipping address after placing an order?
If your order hasn’t shipped yet, contact us ASAP and we’ll do our best to update the address.
Returns & Exchanges FAQs
What’s your return policy?
You can return unused, unworn items within 14 days of delivery. Items must be in original condition with tags.
How do I start a return?
Just email us through the contact form with your order number, and we’ll guide you through the process.
Are returns free?
Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.
Can I exchange for a different size?
Yes, we offer size exchanges based on stock availability. Reach out within 14 days of receiving your order.
What items are non-returnable?
Limited drops, sale items, and custom DTF transfers are final sale and not eligible for return or exchange.